Upon placing an order, you will be provided a tracking number from a third-party shipping company to which all concerns related to shipping shall be directed. Delivery dates are estimates only, for which Interior Doors Direct shall not accept liability associated with delays of any kind. v insures all shipments and does not assume responsibility for damage caused during shipping. In the event that an item arrives damaged or defective, Pivot Doors Direct shall repair or replace the item at its discretion, and all return shipping costs shall be covered by the Buyer.